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Privacy Policy

Fishy Steve is committed to protecting your privacy and ensuring your personal information is handled safely and responsibly. This policy explains how we collect, use, store, and protect your information.

Image by Ryan Loughlin

Information We Collect

We may collect personal information from you when you:

  • Make a booking or enquiry

  • Purchase a gift voucher

  • Contact us via our website, email, phone, or social media

  • Subscribe to updates or newsletters

 

The information we collect may include:

  • Name

  • Email address

  • Phone number

  • Billing information

  • Booking details and preferences

  • Any other information you choose to provide

How We Use Your Information

We collect and use your personal information to:

 

  • Process bookings and payments

  • Communicate with you about your trip

  • Provide guiding services and customer support

  • Send booking confirmations and important updates

  • Improve our services and customer experience

  • Meet legal and regulatory obligations

 

We will only use your information for the purpose it was collected or for closely related purposes.

Sharing Your Information

Fishy Steve does not sell or trade your personal information.

 

We may share your information only when necessary with:

 

  • Payment processors to complete transactions

  • Booking or scheduling software providers

  • Professional advisers where required by law

 

All third parties are required to protect your information and use it only for the intended purpose.

Storage & Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, or disclosure.

 

Information is stored securely using trusted systems and services. Access to personal data is limited to those who need it to perform their role.

Cookies & Website Analytics

Our website may use cookies or similar technologies to:

 

  • Improve website functionality

  • Analyse website traffic and usage

  • Enhance user experience

 

You can disable cookies through your browser settings, though this may affect website performance.

Access & Correction

Under the New Zealand Privacy Act 2020, you have the right to:

 

  • Request access to the personal information we hold about you

  • Request correction of any incorrect or outdated information

 

To make a request, please contact us using the details below.

Retention of Information

We retain personal information only for as long as necessary to fulfil the purpose it was collected for, or as required by law.

Changes to This Policy

Fishy Steve may update this Privacy Policy from time to time. Any changes will be posted on our website and take effect immediately upon publication.

Contact Us

If you have any questions, concerns, or requests regarding your privacy or this policy, please contact us at:

 

Steve

Email: fishystevenz@gmail.com

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